Novelty Republic wants you to feel happy about your purchase and we strive to provide our customers with the best selection of quality products.
Please note that due to health and safety reasons we are not able to accept returns or exchange items unless they are inoperable due to manufacturer's defect. We will offer an exact exchange for defective items within 30 days of receipt.
To return defective item(s) on your order for an exchange:
1. Contact us to request a for Return Authorization Number. We will not process any returns/exchanges without prior authorization.
2. Pack your item(s) and include a copy of your invoice along with the item(s) you are sending back.
3. Ship your package to:
Attn: Returns Department
9145 Owensmouth Ave
Chatsworth, CA 91311
All return shipping charges must be prepaid.
Please note that C.O.D deliveries are not accepted in our warehouse. We also advise customers returning items to make note of their RA#, request a tracking number and insure their package from their chosen carrier.
Keep in mind that the order’s original shipping cost is non-refundable.
Items ordered by mistake or incorrectly by the customer are non-returnable nor refundable. The customer assumes full responsibility in ordering the correct items.
All sales are final.
Shipping charges are non-refundable.
Please refer to the RETURNS section of this page if you need assistance in exchanging a defective item.